To improve the gap between a service requested and the solution offered to the customer, GoServcie (an intelligent mobility solution app) was developed at MaxMobility. It helps business mobilize their customer service and reduce their turnaround time in their field service level.
Field workforce gets instant access to their service tickets, preplanned and unplanned journey.
A company can now track, observe and manage its support workforce over a large geographic location.
Field service executives can timely and accurately update their service statuses or close these.
GoService provides locations of the employees near the service location on the map.It can help admin to assign urgent requests to nearest field-executives.
It does not require any new infrastructure or technology to install and manage properly.
Businesses can easily integrate this app with their 3rd party ERP system for instant data fetching.
Field executives can create a beat route & update ticket status with limited or no internet connection.
A company can reduce their turnaround time by identifying PJP deviation, excessive idle time and geo-fence violation.
GoService - A real-time, efficient field force automation mobility solution that keeps you updated from wherever, whenever even with limited or no internet connection. The enterprise-class application is aimed at SMEs while incorporating the best industry practices and reporting norms followed by global giants. GoService helps business to mobilize their customer service and reduce their turnaround time in their field service level.
Innovative technology company providing enterprise and consumer mobility solutions. Key service offerings include: Location Based Solutions, Mobile App Development. Our continuous efforts in heralding arrival of new trends have made us an established organization in the ever-changing mobile technology space. This reflects in our association with industry stalwarts like Airtel, Tata DoComo, Coca-Cola and ICICIDirect.