Monitor and manage field-level operations proactively. Resolve the gap between customer service request and service delivery to a vast customer base spreading across a wide distribution range.
Assign a journey to your field service team through service tickets and monitor whether they follow it. The benefit of a field service management software such as GoService is that this can easily be done even over a large geographic region. Field service executives can even change the status of their tickets once they have resolved the customer’s problems even with limited or no internet service.
The admin has all the power! If there is an urgent service request coming in from a customer, the admin can quickly assign the closest service executive to the ticket by checking his or her location on the map.
Productivity is the biggest contributor to customer service success and you can monitor it through GoService! Check Pre Journey Plan deviations, excessive idle time, and geofence violation.
Who says you need new infrastructure to introduce optimized methods of measuring productivity and providing invaluable customer service? The beauty of enterprise mobility solutions such as GoService is that all you need is a digital app and dashboard and all your field service executives need are their phones.
We understand that while you are trying to get your customers to trust you by increasing the productivity of your field service team, you need to have trust in the company that is inventing Field Service Automation softwares in the first place. Here are a few reasons to help you start on that journey:
Among the 75+ years of collective experience that our founder and senior members hold, especially in organizations such as PwC and Infosys and esteemed institutions such as IIM-A, they have experienced almost everything in the industry (including the pandemic now!) It is very likely that they have a solution to almost any business problem you throw their way. Most projects are personally looked into by them so you are pretty much guaranteed practical and high quality solutions.
MaxMobility has been a technology partner for many companies over 15+ years. We have catered to 250+ customers and built 1200+ apps. Rest assured, the products and services you receive have been honed over years of hard work.
Join the elite club of MaxMobility clients such as Coca Cola, Jubilant, ITC, Tata, Airtel, Qualcomm, and more. Our partnerships with such veterans has boosted our experience and led to some amazing impact and results that has made both parties proud.
When you choose us, you choose a partnership that goes beyond the scope of work handed to us. We treat your business problems as our business problems and your business requirements as paramount. Even if there is a business problem that lies outside our area of expertise, our partner companies excelling in Digital Marketing and Loyalty Solutions can easily cover most bases. You will have everything you could possibly need in your digital transformation journey so you can go ahead and grow your business to its full potential!
Your team has done a wonderful job in putting together a truly SAAS based offering for our secondary sales visibility. The licensing plan makes it all the more lucrative but will have to wait and watch how it unfolds when we hit the lower end of the pyramid.
With Go-Biz-Mo Platform, our Suite of Enterprise Apps was delivered with an unbeatable combination of agility, flexibility, and cost effectiveness.
We are happy with the Liquor APP project done by Max Mobility.